Refund & Cancellation Policy
Refunds
30-day money-back guarantee. If Oz FreightOps is not right for you, tell us within 30 days of a charge and we will refund it in full. You do not need to explain why, and you do not need to have stopped using the product first.
After those 30 days, a billing period that has started is not refunded automatically, but a verified billing or service problem is. Any refund required by applicable law is honoured regardless of when it is raised.
Cancellation
Customers may cancel future renewal at any time. Cancellation prevents future renewal but does not, by itself, create a refund for the current billing period.
Billing or service problems
If you believe a charge is incorrect or you experienced a verified billing or service problem, contact us so the matter can be reviewed. Any refund required by applicable law will be honored.
Contact
Refund and billing questions may be sent to [email protected]. Do not send payment-card information by email.